Terms & Conditions

 Product Inquiries-

If you are not able to find the product you are looking for using the menu on the left site of the site, then click on the search button and type any information you may already know about the product.  If you are still unable to find the product the email us with the information you may already have about the product and we will look it up for you. Email us at info@popcomputer.com.

Warranty Information –

A written manufacturers warranty is included with most items sold by Popular Computer Plan.  manufacturer warranties vary and are available upon request or found on manufacturer's websites. Warranties should be reviewed carefully before purchase.

At Popular Computer Plan Online, order transactions are secure! Although Popular Computer Plan does not process your credit card, we only use services that apply SSL security technology, approved by MasterCard and Visa. Credit card numbers are encrypted to ensure the safety and privacy of your account.   This site has security measures in place to protect the loss, misuse and alteration of the information under our control. US CREDIT CARD ORDERS ONLY, PLEASE: We accept credit cards for US orders only. Our international customers must pay with a money order in US funds prior to shipment.

1) Due to the nature of our business, we want to bring you special offers as fast as we can. Because time is of the essence, we cannot be responsible for advertising errors.

2) Popular Computer Plan claims no rights in or to any trademarks or tradenames associated with the products it sells. Those trademarks and tradenames identify the manufacturers who own them as the source and origin of those products and the goodwill associated with them.

3) To satisfy all customers, Popular Computer Plan reserves the right to limit quantities. Substitutions If the requested merchandise has been sold out, Popular Computer Plan may substitute merchandise of equal or greater value. If you are not completely satisfied, you may return the substituted merchandise within 30 days for a refund. 30-Day Satisfaction Guarantee  We stand behind all our products with a 30-day, 100% satisfaction guarantee. If, you receive the wrong item or the item you received is not functioning, simply return it to Popular Computer Plan within 30 days of receiving the merchandise for an exchange or refund of your product purchase price.  Please refer to the packing slip for complete instructions on how to return the item.

All products require a return authorization call prior to any return. Exchanges, Credits, or Refunds - All exchanged/returned merchandise must be in original factory condition, and must include all original packaging materials, warranty cards (not filled out), manuals and accessories. Please ship your parcel back to us PREPAID Ground UPS or insured Parcel Post. We cannot accept COD shipments. All exchanges and returns must be received within 30 days of receipt. Returns after 30 days are subject to restocking fees or may not be accepted based on the time and condition of the return. Returns without the required return authorization number or with accessories or components missing are subject to an additional 15% restocking fee.

Computer Software - These products may be returned for credit or refund only if unopened and the factory seal remains intact. Once these products have been opened, they can only be returned for exchange for the same item. Just because you want to return an item doesn't mean it should be a long tiresome process. At Popular Computer we have established a hassle-free return policy that really is No Questions Asked. It doesn't matter whether the color wasn't quite right or you simply changed your mind, you may reject your purchase for any reason within the inspection period for a refund or replacement, the choice is yours!

I Purchased Using PayPal, How Do I Return? Just follow 3 easy steps: 1. Email our friendly Customer Support Department at support@popcomputer.com during our 30-day inspection period indicating that you wish to return items for a refund or a replacement. Please note that our 30-day inspection period commences on shipment.

2.  Ship your return to our U.S. Return Facility through any traceable method (e.g. FedEx, UPS or registered mail). To speed up the return process, remember to complete the Return Slip included with your shipment. The address of our Return Facility is included on this slip.

3.  Once we receive your return, (depending on your preference) we will either send you a replacement item or immediately refund you through your PayPal account. Factory New/Factory Serviced Most items offered by Popular Computer Plan are new, first quality products. These items are shown without designation. Some items are shown as "Factory serviced." This generally refers to a product that has been returned to the manufacturer, inspected and serviced by the manufacturer or an authorized service center, tested, repackaged and sold to Popular Computer Plan. Most factory-serviced merchandise is warranted by either the original manufacturer or by the servicing contractor.