How can I pay for my order?
At this time, we accept PayPal only. PayPal allows you to pay by credit card, by eCheck or directly from your checking account. PayPal e-check orders may not ship until your e-check has cleared, so we highly recommend using Instant PayPal payments. Pending PayPal payments may also be delayed until the payment clears. US funds only.  Popular Computer Plan gift cards and gift certificates are also accepted as forms of partial or complete payment dependent on the value of these items.

Product Inquiries
–If you are not able to find the product you are looking for using the menu on the left site of the site, then click on the search button and type any information you may already know about the product. If you are still unable to find the product the email us with the information you may already have about the product and we will look it up for you. Email us at info@popcomputer.com.

Shipping and Delivery Information

Delivery Times - Most orders are delivered within two weeks (add one week for mail orders). Check the order form for shipping charges. If your order cannot be shipped within 30 days, we will notify you of the expected ship date. Sorry, we cannot ship to P.O. boxes or countries other than the U.S.  

DISCLAIMER:
Popular Computer Plan combines the services of the USPS, Airborne Express, UPS, and FedEx as needed. Popular Computer Plan is not responsible for delays in shipping due to circumstances beyond our control, including shipments outside USPS' Airborne's FedEx's UPS's primary delivery areas. Popular Computer Plan is not liable for any damage or loss incurred as a result of shipping and handling. National holidays may delay shipment.

Shipping, handling and insurance charges are not refundable.
To prevent credit card fraud all orders we ship are traceable. We will prosecute any fraud. Suspicious orders will immediately be reported to the FBI and higher authorities.

All deliveries REQUIRE A SIGNATURE to be released. Recipient must be at the shipping address during the day to sign and accept the package. Packages that are returned to us can be re-shipped at the customer's expense, or a refund will be issued less a 15% restocking fee.

Shipping and Handling Charges - We can ship anywhere with a U.S. postal ZIP code addresses. Most orders shipped to Alaska, Hawaii, Puerto Rico, the Virgin Islands, and Guam are shipped via Parcel Post and may require additional charges. Please call (610) 340-0567  and ask your operator for details.


If your product has been damaged in shipment, you must contact us within 48 hours of receipt. Please call us immediately at 1-610-340-0567 or email info@popcomputer.com. Our customer service representatives will guide you through the return and replacement process. Do not throw packaging material away. Popular Computer Plan will contact the shipping company for pick-up and a damage claim.  

Product Returns
30-Day Satisfaction Guarantee We stand behindall our products with a 30-day, 100% satisfaction guarantee. If, you receive the wrong item or the item you received is not functioning,simply return it to Popular Computer Plan within 30 days of receivingthe merchandise for an exchange of your product purchase price.  Please refer to the packing slip for complete instructions onhow to return the item. All products require a return authorization call prior to any return.

Exchanges, Credits, or Refunds - All exchanged/returned merchandise must be in original factory condition, and must include all original packaging materials, warranty cards (not filled out), manuals and accessories. Please ship your parcel back to us PREPAID Ground UPS or insured Parcel Post. We cannot accept COD shipments. All exchanges and returns must be received within 30 days of receipt. Returns after 30 days are subject to restocking fees or may not be accepted based on the time and condition of the return. Returns without the required return authorization number or with accessories or components missing are subject to an additional 15% restocking fee.

Computer Software - These products may be returned for credit or refund only if unopened and the factory seal remains intact. Once these products have been opened, they can only be returned for exchange.

Just because you want to return an item doesn’t mean it should be a long tiresome process. At PopComputer.com we have established a hassle-free return policy that really is “No Questions Asked”. It doesn’t matter whether the color wasn’t quite right or you simply changed your mind, you may reject your purchase for any reason within the inspection period for a refund or replacement, the choice is yours!

Factory New/Factory Serviced','Factory New/Factory Serviced - Most items offered by Popular Computer Plan are new, first quality products. These items are shown without designation. Some items are shown as "Factory Serviced"; or "Refurbished". This generally refers to a product that has been returned to the manufacturer, inspected and serviced by the manufacturer or an authorized service center, tested, repackaged and sold to Popular Computer Plan. Most factory-serviced merchandise is warranted by either the original manufacturer or by the servicing contractor.

Internet Security
At Popular Computer Plan Online, order transactions are secure!
Although Popular Computer Plan does not process your credit card, we only use services that apply SSL security technology, approved by MasterCard and Visa. Credit card numbers are encrypted to ensure the safety and privacy of your account. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

US CREDIT CARD ORDERS ONLY, PLEASE:
We accept credit cards for US orders only. Our international customers must pay with a money order in US funds prior to shipment. 
Pricing Policy

All prices and release dates subject to change without notice at any time due to market conditions, changes by the manufacturer, availability of product from manufacturer or distributor, shipping delays, etc. If a product's price is increased (for whatever reason), we willnotify you of the price increase and give you the option to cancel your order.No price is final or confirmed until we charge your credit card and ship yourorder. If order was paid via money order, and a product's price increases, wewill refund the original money order amount if you wish to cancel. If you do notwish to cancel, you must provide us with the order balance within 7 days.

Payment

US CREDIT CARD ORDERS ONLY,PLEASE:
We accept credit cards for US orders only. Our international customers mustpay with a money order in US funds prior to shipment.
 

For safety, convenience Popcomputer.com accepts payment from PayPal and Google Checkout. This page will quickly give you the basics on how to pay safely,securely, and conveniently using PayPal and Google Check out.

What Is PayPal?
PayPal is a free account-based system that provides the most secure, instant andconvenient online payment available today. To protect customer security andprivacy, PayPal uses the latest technology and strict protocols to keep yourpersonal information safe. For example, we are not provided with sensitivefinancial information like your credit card or bank account details. Clickhere to read the PayPal Privacy Policy. Please be aware that Popcomputer.comonly pays the PayPal fee on successfully completed transactions.  

What Do I Do?
After adding itemsinto your shopping cart, simply click on the "Check Out" button andfollow the "Check Out" prompts until you reach the PayPal website.Please note that once you have checked out further items cannot be added to yourtransaction. Once at PayPal you will need to complete their quick and easyregistration if you are not already a member.  Please note that it is freeto become a member of PayPal.  

How Does PayPal Work?
After you havechecked out your items and signed up for a PayPal account, you will be taken toa transaction page. Here you will be able to review the details of your order,including the total purchase amount. You may pay for your purchase securely andinstantly using funds from your PayPal account or you can send payment to PayPalvia credit card (VISA, MasterCard, Discover & American Express), debit card,echeck, or bank wire transfer. Once payment is approved, PayPal will immediately notify us by email. Upon payment verification, we will ship your order to your door via UPS shipping service. Once your order has been shipped, we will emailyou a tracking number so you can track your shipment at the UPS website. 

If you are experiencing any problems with your payment, youmay email us at info@Popcomputer.com.If you wish to contact PayPal directly, you may either email their customersupport using this form or call PayPal TOLL FREE 1-888-221-1161 (U.S. CustomersOnly). Customers from other countries may contact PayPal by calling 1-402-935-2081.